How to contact the business
Email sales@arihantaircon.com with a subject such as “Service complaint”, “Refund request”, “Privacy request”, or “Accessibility issue”. Written correspondence can be addressed to Arihant Aircon Solution, 43-F, 1st Floor, Runwal Galleria, Link Road, Nahur West, Mumbai, Maharashtra 400078, India.
This is the published business contact route. It is not presented as a named statutory Grievance Officer or Data Protection Officer appointment. If your matter requires the designated responsible person, ask the business to identify that person.
Details that help resolve a complaint
- Your name and a suitable reply channel.
- The quotation, invoice, application, or enquiry reference, if available.
- The relevant dates, a short factual description, and the remedy requested.
- Relevant correspondence, photographs, or payment reference, with unrelated personal information removed. Never provide passwords, PINs, CVVs, or OTPs.
Review and response
Ask for acknowledgement, a reference, the person handling the matter, and an expected response date. Assessment may require clarification or a site/equipment inspection. Any proposed resolution, charges, or refund should be confirmed in writing.
Applicable statutory deadlines take precedence. In particular, where Rule 5(9) of the Information Technology SPDI Rules, 2011 applies, it requires a designated and published grievance contact and redressal within one month of receipt. This page does not substitute for that appointment or imply that a different law’s future deadline is already operative.
Escalation and independent remedies
If unresolved, reply to the original correspondence requesting management review and include the earlier reference and outstanding issue. You do not have to abandon a legal remedy or wait beyond a statutory deadline to use an external channel.
For an eligible Indian consumer dispute, the Government’s National Consumer Helpline provides assistance at 1915 and through its official website. It is a facilitation channel and does not replace a consumer commission or court. Use the statutory privacy complaint route when the relevant provisions and forum are operative and applicable.
Official sources & references
These references explain the legal or technical framework. They do not represent certification or government endorsement of the business.