Policy Centre
Clear information about your data, our website, HVAC services, and support. Find the guidance you need below.
These pages explain website practices and the framework for service enquiries. Accepted quotations and work orders set project details, subject to mandatory legal rights.
Your data & privacy
Privacy Policy
What the website collects, why it is used, who may receive it, and how to raise a privacy request.
Read policyCookie Policy
The cookies and external services used by the current website, including session and language settings.
Read policyRecruitment Privacy Notice
How career applications and CVs are used and what applicants should avoid including.
Read policyServices & customer care
Service, Delivery & Installation Policy
How site assessment, quotations, scheduling, equipment delivery, variations, and handover should be agreed.
Read policyCancellation & Refund Policy
How to request a cancellation or refund and how project-specific commitments and consumer rights affect the outcome.
Read policyWarranty & Maintenance Policy
The distinction between manufacturer cover, installation obligations, and an annual maintenance contract.
Read policyComplaints & Grievance Policy
A clear route for service complaints, privacy requests, billing issues, and escalation.
Read policyWebsite & responsible practice
Website Terms & Conditions
The permitted use of the website, intellectual property, external links, and the distinction between enquiries and contracts.
Read policyAccessibility Statement
How to request help using the website and the accessibility standard used as a reference.
Read policyWebsite & Technical Disclaimer
The limits of general HVAC information, project examples, performance statements, and third-party material.
Read policyQuality & Site Safety Policy
The project checks and safety responsibilities to establish before HVAC work proceeds.
Read policyEnvironmental & Equipment Disposal Policy
Responsible handling of refrigerants, replaced equipment, waste, and energy-performance information.
Read policyNeed a clarification?
Send your question or request to the Arihant Aircon Solution team. Please do not send passwords, card credentials, or unnecessary identity documents.